Please check if you have the K-lite Codec Pack installed on your computer.

You would have to either remove this software or download and install the FFDShow Decoder here http://support.ipevo.com.tw/download/cs/P2V/ffdshow.exe in order to solve this problem.

Point 2 View and its proprietary software can only take still snapshots of the video images. You might try software solutions from third parties. Here is a tutorial about how to record video using Google Picasa. However, IPEVO does not guarantee whether any third-party software will work with Point 2 View, and we cannot offer technical support for such applications.

You do not need either of them to use Point 2 View as a generic webcam. Point 2 View uses a UVC (USB Video Class) driver that is available by default in your operating system. However, you need the Point 2 View software to access advanced features such as snapshot taking, image adjustment, and full-screen viewing.

Please download and install the latest Point 2 View Software.

Chromebook support UVC cams like P2V and Ziggi. To uses P2V and Ziggi offline, you will need an app that can source image from UVC cams on Chrome OS. For example, webcam toy.

https://chrome.google.com/webstore/detail/webcam-toy/lfbgimoladefibpklnfmkpknadbklade/reviews

IPEVO Document cameras (P2V/ Ziggi) are the UVC compatible cameras. UVC, the USB video device class is a USB device class that describes devices capable of streaming video like webcams, digital camcorders, transcoders, analog video converters, television tuners, and still-image cameras. For developers or cooperations who are looking to integrate IPEVO Document Camera into your own softwares or services, Please refer to the note below:

Mac application:

Apple Developer kit has implemented UVC driver
- QTKit
- AV Foundation

Windows application:

DirectShow API, which is included in Windows SDK, provides UVC controls.

If you need more information or further assistance, please contact us.
Email: maxchang@ipevo.com

Try the following:

• Press Shift+ESC or Ctrl+ESC
• Keynote > Preferences > Slideshow > disable "Allow Expose, Dashboard and others to use screen"

Currently, iMovie doesn't support external USB devices in direct-capture mode.
To edit movies captured with a USB webcam in iMovie, you need to first record them using software such as QuickTime.
Then, when iMovie is open, you can import those previously recorded movie files for editing.

P2V does not require a driver to be installed because it uses the UVC driver that is pre-installed in all Windows OS later than Windows XP SP2. The P2V software package only includes the visual interface and control, not the hardware driver.

If you are using Windows XP, please upgrade it to the latest version, SP3. If the computer still asks for the driver, and you cannot see the P2V images in the P2V software or Skype, then it's probably a case of hardware failure. Please contact our customer support at cs@ipevo.com.

Higher resolutions use more CPU power, and older computers may struggle to keep up with multiple applications. Please lower the video resolution using the Resolution menu in Camera mode, or exit the Point 2 View software when you don't need it.

The only Point 2 View settings you can change while using a third party software is the AutoFocus setting (Single or Continuous) using the AF button on the hardware.

Otherwise, all settings must either be configured through the Point 2 View software (if you are using the software), or you must follow the settings in the third party application.

Some applications flip the video horizontally by default. Please adjust the Mirror or Horizontal Flip settings in the third-party application you are using.

To avoid distortion, please move the Point 2 View slowly or decrease the resolution using the Resolution menu in Camera mode.

Please set the AutoFocus (AF) switch on Point 2 View to the C (continuous focus) setting. Point 2 View will automatically adjust the focus. If you want to bring Point 2 View into focus manually, please press the Focus button.

Make sure you are not running any other webcam applications on your computer when you are using the Point 2 View software. If you still cannot view the video, please send cs@ipevo.com the detailed system profile of your computer.

• (Mac) (Apple logo) > About this Mac > More Info... > (System Profiler opens) > File > Save As...
• (Windows) Run msinfo32.exe from the Command line, then save the information (File > Save As)

No, it does not. You might try software solutions from third parties. However, IPEVO does not guarantee whether they work with Point 2 View, and we cannot offer technical support for such applications.

Yes, Point 2 View works with both Windows and Macintosh. Here are the system requirements:

• Windows 7/Vista/XP, or
• Mac OS X 10.5/10.6 (To use P2V Software on Mac OS X 10.6, please update it to the latest version).
• 1.4GHz CPU speed (2.4GHz recommended)
• 512MB of RAM (1GB recommended)
• 200MB of hard disk space

• Small, lightweight, and maneuverable pen-shaped camera easily captures images from different angles
• Fast auto-focus frees users from tedious manual focusing
• Unique weighted stand with adjustable arm provides ultimate flexibility for camera position
• Built-in Snapshot button / Focus button allow quick and easy snapshots
• Dedicated software enhances the camera with preview, snapshot review, and full-screen presentation modes

Point 2 View outputs video images up to 1600 x 1200 pixel resolution, which meets the technical specifications supported by major video-calling software such as Skype.

Point 2 View is compatible with leading Instant Messaging / Video Chat applications including Skype, Yahoo! Messenger, AIM, Windows Live Messenger, iChat and Google Talk.

The best option is to place a desk lamp beside your P2V to create enough illumination.

Sure. Please remember to select one with thickness equal or greater than the original P2V cord and no longer than 1 meter in length.

Please lower the video resolution using the Resolution menu in Camera mode. Note that higher resolutions consume the CPU power of your computer.

Check the followings:

• Disconnect all other image-related peripherals (webcam, image projector, and so on).
• If your computer has a built-in webcam, try disabling it (or put P2V on a higher priority).
• Do not insert a USB hub in between P2V and your computer.
• Open Skype and select P2V as the webcam. See if you can view the image.

• Turn P2V software off, reconnect Point 2 View to your computer, and then turn P2V software on again. For some applications, the webcam needs to be activated beforehand.
• (Windows) Make sure your computer's display adapter driver has no problem. Open the Control Panel and go to System > Hardware > Device Manager. If the Device Manager indicates the display adapter driver has a problem (even if it seems to work fine), please reinstall it.
• (Mac) Update the P2V software to the latest version.

The following functions are not supported by Point 2 View.

• Built-in microphone
• Video recording
• Remote control
• Facial traction
• Motion detection

Point 2 View outputs video images in 1600 x 1200 pixel resolution at maximum.

• At 640 x 480 resolution, the maximum frame rate per second is 15fps.
• At 320 x 240 resolution, the maximum frame rate per second is 30fps.

Point 2 View's focus range is from 2 inches (5 cm) to infinity.

The Snapshot function will be disabled when using third-party software such as Skype for video calls.