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S0-20 Wi-Fi Skype Phone

S0-20 Wi-Fi Skype Phone

Firmware Upgrade Instructions for Macintosh

Purpose of upgrade:

This firmware upgrade contains the following modifications.
  • Fixed the invalid number problem which may occur when dialing in some nations.
This firmware upgrade also contains modifications in the past upgrades as follows.
  • Fixed the Dual-tone multi-frequency (DTMF) problem: previously, if you called a phone number and entered options (e.g. Press 1 for inquiry, Press 2 for support etc.), the keys were ignored.
  • Fixed the Ringing problem: previously, when you were using SkypeOut to call a landline/mobile phone from S0-20, sometimes the other person heard the ringing still continuing even though he or she had already picked up the phone.
  • Improved the Power off function: previously, when you pressed the hang-up key followed by selecting the "Switch Off" menu, S0-20 might not have responded well.
  • The LCD screen now always turns off according to the Time out setting, including when the battery is being charged.
  • The country name for the United States Minor Outlying Islands (country code +1340) is fixed.
  • Reduces the amount of echo noise which might affect call quality in some cases.
If you want to check your S0-20's firmware (software) version, go to the Settings menu and select About.
check software version

What you need:

  • S0-20
  • An Intel-based Macintosh computer with Mac OS X 10.5 or above
  • A USB cable for connecting your Mac and S0-20 (not included in the S0-20 package)
  • Firmware upgrade package file downloadable from one of the links below

Determine and download the correct upgrade file:

There are four different upgrade files according to your S0-20's hardware version. Follow these steps to determine and download the correct upgrade file package.
  1. In your S0-20, go to the Settings menu and select About. Scroll down the screen until you can see the Hardware Version
    check Hardware version
  2. Click one of the links below to download the firmware upgrade package that applies to your S0-20.
    check Hardware version check Hardware version
    check Hardware version check Hardware version
  3. Continue with the Upgrade procedure below.

Read these notes before you begin:

  • Firmware upgrade will reset all your user settings in S0-20, such as wireless AP and its password. You may want to note them down before the upgrade.
  • The upgrade procedure takes a number of steps to complete. You may want to print the below procedure before the upgrade.
  • DO NOT disconnect the USB cable or shut down the upgrade program until the upgrade is completed. The whole process will finish in 25 to 30 minutes.
  • Make sure your computer will not enter Sleep mode while you are upgrading the firmware.
  • If you are using MacBook, MacBook Pro, or MacBook Air, make sure your computer is plugged to an AC power supply during the upgrade.

Upgrade procedure:

  1. Unzip the firmware upgrade package (S020FWUPG.app) into your Mac.
  2. Power S0-20 off if it is powered on.
  3. Connect S0-20 and your Mac by the USB cable.
  4. Press the Call key and Hang Up key together and hold them down until S0-20 activates.
  5. The following message will appear on S0-20 screen.
  6. If a popup window appears on your Mac saying a new network interface has been detected, click Cancel.
  7. Double click the S020FWUPG.app. The firmware upgrade program will appear.
    Make sure your computer will not enter Sleep mode while you are upgrading the firmware.
    If you are using MacBook, MacBook Pro, or MacBook Air, make sure your computer is plugged to an AC power supply during the upgrade.
  8. Click Upgrade. The firmware upgrade will begin.
    DO NOT disconnect the USB cable or shut down the upgrade program until the procedure is completed, which will take approximately 18 minutes.
  9. When the upgrade is completed, a completion message will appear. Click Ok. The firmware upgrade program will shut off.
  10. S0-20 will reboot automatically and will enter Initial Setup (language selection). Disconnect the USB cable from S0-20
  11. After reconfiguring S0-20, go to the Settings menu and select About to see the product information. The Software ( = firmware) will be upgraded to version 1.2.0.31.
 
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