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IW2 Wireless Interactive Whiteboard System

Required Software
IW Driver v2.1.2 - Mac OS X 10.8 and above
Release Note Download (899 KB)
IW Driver v2.1.0.31 - Windows 7, 8, 10
Release Note Download (68.5 MB)
Documents
Compatible Software
Q&A
I have both the old version (long pen) and new version (short pen) of IW2 and accidentally mixed the Wireless Receivers up. How do I know which Wireless Receiver is for which?
I am using the IW2 Wireless Interactive Whiteboard System with my computer and then projecting it to a TV, how can I power on the Sensor Cam?
Can I use IS-01’s Interactive Pen as one of the multiple pens for IW2?
I have downloaded and installed the latest IW Driver and Annotator software, yet I am still not able to use multiple pens on my IW2.
The cursor on my screen is jumping around abnormally when I am not using the Interactive Pen. The issue does not go away even after taking out the batteries.
The red light coming from the Interactive Pen's tip keeps flickering and the pen trace continually breaks when I write or draw with it.
How do I pair the Sensor Cam with the Wireless Receiver?
I had connected the Sensor Cam to an outlet and plugged in the Wireless Receiver to the Computer’s USB port. The LED indicator of the Sensor Cam first shows a blinking Orange then changes to a solid Red, but I am still not able to use the Interactive Pen.
The cursor on my screen is jumping around abnormally and I am not able to control it.
During calibration, multiples spots appear or spots appear erratically.
The pen trace continually breaks when I write or draw with the Interactive Pen.
The LED indicator of the Sensor Cam sometimes blink Orange, and the pen trace continually breaks when I write or draw with the Interactive Pen.
My pen trace and pointing are inaccurate after I change screen resolution.
My pen and cursor lose accuracy every now and then.
I have the task bar set to hidden, and I can’t use the task bar with the Interactive Pen.